Returns & Exchanges

Our exchange policy ensures that you are completely satisfied with your purchase of our art materials. The following outlines our return policy:

  • Exchanges are accepted if sent within 7 days of the date it was received.
  • The item must be in its original condition and packaging, with all tags and labels attached.
  • We do not accept returns of used or damaged items.
  • No Refunds will be issued in the form of payment. 
  • You can request for exchange of same or higher value item from our website.
  • Shipping and handling fees are non-refundable.
  • If the item arrived damaged or defective, please contact us immediately for assistance.
  • We reserve the right to refuse returns that do not meet our return policy criteria.
  • If you have any questions or concerns about our return policy, please do not hesitate to contact us.

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