Returns & Exchanges

Our exchange policy ensures that you are completely satisfied with your purchase of our art materials. The following outlines our return policy:

• Exchanges are accepted if sent within 7 days of the date it was received.
• The item must be in its original condition and packaging, with all tags and labels attached.
• We do not accept returns of used or damaged items.
• No Refunds will be issued in the form of payment. 
• You can request for exchange of same or higher value item from our website.
• Shipping and handling fees are non-refundable.
• If the item arrived damaged or defective, please contact us immediately for assistance.
• We reserve the right to refuse returns that do not meet our return policy criteria.
• If you have any questions or concerns about our return policy, please do not hesitate to contact us.